Frequently Asked Questions

Everything you need to know.

The questions buyers ask before booking. Booking, pricing, the menu, and what we need on the day. Answered honestly.

Last updated May 2026
01 · Booking & General

Where to start.

Lead times, what's included in a standard package, who serves your guests, and the operational basics every event manager needs to know before a booking conversation.

Coffee is where Barista2Go started, and it's still the flagship. We became Sydney's go-to barista service for pharma conferences before realising what we'd actually become along the way: a pivotal part of the brand activation itself. So we invested our craft in that. Today the cart still pours specialty coffee, but it also hosts smoothie bars, frozen yoghurt with self-serve toppings, soft serve, and dessert add-ons including waffles, cannolis, and acai bowls. The craft is brand sensory experience. Coffee is one of the languages we use to deliver it.

Four to eight weeks ahead works for weekday corporate events. Three to six months is the right window for weddings and weekend dates between October and April, our peak season. Last-minute bookings inside seven days are sometimes possible. Call us and we'll check live availability before quoting.

Our standard coffee package includes a styled cart, a qualified barista, a commercial espresso machine and grinder, freshly-roasted Little Marionette specialty beans, full-cream and at least two plant-based milks, sugars, sweeteners, hot chocolate, a tea selection, takeaway cups, lids, stirrers, and napkins. Travel and set-up within our standard service zone are included. Beverage and dessert extensions (smoothie bars, frozen yoghurt with toppings, soft serve, waffles, cannolis, acai bowls, bespoke menu design) are quoted separately based on the activation.

One Barista2Go barista comfortably pours 60-80 coffees per hour, sustained. Our peak measured rate is 83 cups per hour, recorded at the Zurich NIBA Conference, one barista, one cart, made-to-order. For larger events we add a second barista on the same cart, which roughly doubles output to 140-160 per hour.

Sydney metropolitan, Greater Western Sydney, and the Central Coast as our standard service area. For corporate conferences and major activations we travel Australia-wide. Travel beyond the standard zone is quoted transparently up front based on distance and crew time.

Yes. Every Barista2Go barista is professionally trained, holds a current Food Safety Supervisor certificate, and has worked at least twelve months in a working café before joining our event team. We don't roster casuals who've only learned on the job. Your guests' coffee should taste like coffee from a great café, every time.

Yes. We carry $20 million public liability insurance and full workers' compensation cover for every barista on every event. Most corporate venues and councils require a Certificate of Currency before bump-in. We email it directly to your venue manager on request.

We arrive fully self-contained. The only things we need from you are one or two standard 10-amp power points within 20 metres of the set-up spot, level access for the cart, and somewhere undercover if rain is forecast. We bring our own water, so no plumbed connection is needed.

02 · Pricing & Payment

What it costs. What's included.

Flat-rate packages, no per-cup metering, no surprise fees. The straight answers procurement teams want before they put a vendor up for sign-off.

Pricing starts at $545 for a one-hour package serving up to ten guests. The pricing is depending on guest numbers, location, and inclusions. Every quote is fixed and all-inclusive: barista wages, equipment, beans, milks, cups, and travel within our standard zone. No surprise add-ons.

Four things shape the quote: hours of service, expected guest numbers, location (travel distance), and any extras like custom branding, additional baristas, or food add-ons. We price as a flat package, not per cup. You know your cost up front, and your guests can drink as much as they like without anyone counting cups.

Flat rate, every time. One predictable price for the package, no metering at the cart, no surprises on the invoice. Better for the host, better for the guest experience.

One hour of service is our minimum. Worth knowing: we're a coffee cart, not a coffee van. The cart needs about 60 minutes of set-up before service starts and 45 minutes for pack-down at the end. If you're booking a one-hour service window, plan for us to be on-site for around two and a half hours total. For events with a tight in-and-out window, talk to us about logistics when you book.

A 30% deposit secures your date at the time of booking. The balance is due seven days before your event. Corporate clients with established accounts can be invoiced on 14-day terms post-event by arrangement.

Cancellations more than 30 days out: full deposit refund. Between 30 and 14 days: deposit forfeited. Inside 14 days: full booking value, because by then we've rostered baristas and ordered fresh beans and milk for your event. We're flexible on date changes wherever our calendar allows.

No. The quoted price is the price you pay. Travel within our standard zone, set-up, pack-down, GST, all consumables, and standard milks are included. Anything outside that (distant regional travel, a second barista, custom-branded cups, premium add-ons) is itemised on the quote before you book.

04 · Set-up & Logistics

What we need on the day.

Power, space, access, and the practical questions every venue and event manager asks before approving bump-in.

Sixty minutes for set-up before service starts, forty-five minutes for pack-down at the end. We arrive an hour ahead of your service window so we're poured-and-ready the moment your first guest wants their first coffee. Set-up and pack-down time is included in the package, not charged separately.

Three things: two standard 10-amp power points within 20 metres of the cart, a flat 2 by 2 metre footprint to set up, and somewhere undercover if you're outdoors. We can absolutely operate outside as long as there's a roof over the cart (marquee, gazebo, awning, verandah) and power within reach. For events without mains power, we can supply a quiet inverter generator, just let us know at booking. Water proximity is a bonus but not essential, we bring our own fresh-water tanks.

The cart itself is around 1.5 metres long and 0.7 metres deep. We ask for a 2 by 2 metre footprint so the barista has room to work and guests have room to queue and collect. A 3 by 3 metre area is ideal if you can spare it.

No. The cart is too heavy to carry up stairs safely. We need ground-floor access, a ramp, or a lift large enough to fit the cart (about 1.6 metres long). Send us your building access details when you book and we'll confirm fit before the day.

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